Please read this Game Account Deletion Agreement (hereinafter referred to as "Agreement") carefully, fully understand the terms and conditions contained herein, and agree to be bound by this Agreement, if you decide to delete your game account with deliberation.
If you start the deletion according to our deletion progress/guidelines, you acknowledge that you have read, understood and agreed to be bound by this Agreement.
1. Consequences of Game Account Deletion
You acknowledge and agree that upon deletion of your game account,
there would be consequences including but not limited to the
following. You agree that, to the fullest extent permitted by
applicable law, we shall not be liable to you for such deletion.
1.1 You can not use the Games and Services any more.
1.2 You will lose and we may delete or anonymize your data we have associated with your game account, including but not limited to your profile, username, password, avatar(s), game progression, virtual family or relationships, chat records, any virtual currency and items which have been purchased but not yet redeemed and all related information and files you have passed on to us, together with any Content you may have published, uploaded, made available on the Services.
1.3 If you delete your game account by completing the account deletion process or contacting our customer service, your account will be temporarily disabled, and we will review your account deletion request within 30 days ("deletion confirmation period", "30-day period"). Beyond this period, your game account will be deleted permanently.
1.4 In some cases, such as for the purpose of protecting legitimate rights and interests, we reserve the right to store personal data relating to your profile for a reasonable period of time to the extent permitted by applicable laws and regulations.
1.5 Once the deletion confirmation period is up, you will no longer have access to your Account and you will lose all your save files and in-game progression related to the Services.
1.6 You agree that, beyond the 30-day period, no credit, including but not limited to, unused/unexpired Services, unused virtual currency and items, unused subscription period, all data related to the upgrading of game, and other virtual property generated in the games and services (collectively, "in-game virtual property) will be recoverable or credited to you or converted into cash or any other form of reimbursement. We hereby remind you to settle in-game virtual property associated with your game account before you request deleting your game account. If you complete the game account deletion process, you are deemed to voluntarily forfeit any in-game virtual property associated with your game account and we reserve the right to clear such in-game virtual property without reimbursement or compensation.
1.7 In the event of game account deletion (which means the deletion confirmation period is over, and the account is officially deleted), the Terms of Service signed by and between you and us will be terminated (except for those remains in effect). However, you are still obliged to bear the liabilities when you use our games or services before the deletion of the game account, including but not limited to the liabilities for breach of aforesaid contract, damages and performance obligations.
2. You are sure the game account you would like to delete has met the following conditions when you would like to delete your game account, including but not limited to:
2.1 The game account is legally owned and logged in by yourself and complies with the provisions on game account in the Terms of Service and relevant applicable rules.
2.2 The game account is in safe and normal use, and there are no disputes (including complaints, lawsuits, arbitrations, etc.) or sanctions within all related Parties.
2.3 Any in-game virtual property has been settled. If there remains unsettled when you complete game account deletion process, you are deemed to voluntarily forfeit any in-game virtual property associated with your game account.
2.4 There are no outstanding orders in your game account, including virtual currency and items, subscriptions, etc.
2.5 The game account has not changed passwords or modified connected mobile phone number or email account in the last 7 days.
2.6 Other conditions (if any) announced in the games.
3. Account Deletion Process
If you are sure that you would like to delete your game account
permanently, you can do so under the instructions in the Services or
via contacting us for help. Please understand that for security
reasons, your account can not be deleted unless you follow our
instructions.
3.1 You can log in to your game account, navigate to Lobby>More(An icon at the right top)>Settings>Account Deletion, click the Account Deletion button and follow the deletion process instruction.
3.2 To confirm your account deletion request, you may be asked to verify your account.
3.3 If you complete the account deletion process, your account will be manually disabled in the 30-day period. Once the 30 days has passed, your account will be permanently deleted. You can reactivate your account or cancel your request at any time before the 30-day period is over by logging in or contacting us. Please noted that the deletion process will be canceled if you reactivate your account.
4. Miscellaneous
4.1 This Agreement is an integral part of the Terms of Service (the "Master Agreement"), and matters not covered herein shall be governed by the Master Agreement. In the event of any conflict or inconsistency between this Agreement and the Master Agreement, this Agreement shall prevail.
4.2 You agree that, if your game account is being or needs to be verified in respect of your relevant transactions or such account when you apply for deletion of such account, we shall have the right to continuously freeze all or part of your account in order to facilitate such verification, and shall have the right to report any fraud or illegal act to the regulatory or judicial authorities if necessary. The deletion of your game account for this game will not relieve or exempt you from the relevant liabilities (which may be) required to assume according to any applicable laws and regulations, relevant agreements, rules, etc.
If you have any questions, please contact us at partydominoservices@gmail.com for assistance.